News

Customers who applied and received CEAP support in 2020 may apply again to be considered for the increased funding amount. Get more information. -- Thank you for your interest in CEAP/CEAP-SB assistance Programs. At this time funds have been fully allocated and the application...

The Ontario Energy Board (OEB) announced new electricity prices for households and small businesses, effective November 1, under the Regulated Price Plan (RPP). The winter Time-of-Use (TOU) hours and the winter Tier threshold for residential customers, which were maintained for...

CEAP-SB provides a one time on-bill credit to help eligible small businesses and registered charities affected by COVID-19 catch up on their energy bills. The CEAP-SB on-bill credit amount for electricity customers covers the electricity charges overdue on the date of application...

On June 1, 2020, the Government of Ontario confirmed that it is making $9 million available for the COVID-19 Energy Assistance Program (CEAP), to support residential customers struggling to pay their energy bills as a result of the COVID-19 emergency. CEAP provides a one time, on...

Ontario announced that it will provide predictable electricity rates for two years for industrial and commercial companies. The Ontario government is helping large industrial and commercial companies return to full levels of operation without the fear of electricity costs spiking...

The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8¢/kWh for all time-of-use (TOU) electricity customers. The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8¢/kWh for all time-of-use (TOU) electricity customers, to support Ontarians as...

Residential, farm and small business customers continue to benefit from temporary relief measure. The Ontario government is extending emergency electricity rate relief to families, farms and small businesses until May 31, 2020 during the COVID-19 outbreak. Customers who pay time...

Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers that do not participate in the Regulated Price Plan (RPP), starting from April 2020. Ontario is deferring a portion of Global Adjustment (GA) charges for...

We would like to notify the public of measures being taken in response to the pandemic. We would like to notify the public that in response to the current events surrounding COVID-19, Festival Hydro Inc. will be taking measures in order to ensure the safety of our staff, the...

The Government of Ontario is providing temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24...