I want to STOP service.

a large house with a gray roof stands among large hedges with a large frontage.

Moving outside the Festival Hydro service territory or need to cancel hydro services in your name?

You can do this using our convenient online.

Any additional questions contact our Customer Service Centre by calling 519-271-4700 or toll free 1-866-444-9370, or by email at customerservice@festivalhydro.com from 8:30 a.m. to 4:30 p.m., Monday through Friday and we will gladly walk you through the process.