Contractor Information

A worn tool belt is pictured laying on a grey pipe with a hammer laying on top and adjustable wrench emergig from the pocket of the belt.wrench

If you represent another type of business that interacts with Festival Hydro in our daily activities please let us know how we can be of assistance.

To contact our Accounts Payable department, please email accountspayable@festivalhydro.com.

Need to apply for a new account? Contact our Customer Service Department for an application. 

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Residential Meter Base Notice (Underground Supply):

Effective September 20, 2022, Festival Hydro will not accept compression lug type meter base connections on the line side of the meter base for new connections or service upgrades. The meter base shall have tunnel type connectors. The installed meter base shall be approved by CSA as well as conform to Festival Hydro’s Conditions of Service Section 2.3.7.3 - Single Phase Metering 240/120 Volt.

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Proposed Metering Specifications- Issued February 2023

Have an Engineering Question?

For questions about disconnects and reconnects, or if requesting a new or upgraded electrical service, fill out the forms here. For other inquiries email our knowledgeable electrical engineering staff at Engineering@festivalhydro.com. They can help you with a range of inquiries including:

  • Commercial & Industrial Service Inquiries
  • Easements
  • Relocation of Festival Hydro infrastructure such as poles or guy wires
  • Generation project questions

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